Sep 09, 2012 Outlook 2010 on Windows XP fully patched. When creating a new email, Outlook 2010 stops responding after I attempt to attach a file. This happens after the attach-file dialog opens and after I have attempted to navigate to a different folder. We have Office 2010 Professional Plus for Software Assurance. We are running excahnge server 2007. Everytime we use outlook 2010, it will go to not responding and lock up. I tried safemode, I tried the resetnavpane switch. This is a fresh install of Windows 7 and Office 2010 with all the latest updates. I am really hating this program.
Summary
If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.
PAGE CONTENT:
Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.
Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.
How to Solve 'Microsoft Outlook has stopped working' Error
When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.
Way 1. Remove Flawed Add-ins in Safe Mode
1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.
2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.
3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.
Way 2. Use Event Viewer
You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.
1. In the Windows Search Box, type Event Viewer, and press Enter.
2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.
If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.
Way 3. Create a New Outlook Profile
1. Go to 'Control Panel' > 'mail'.
2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.
3. Type the email account, and click 'Next'.
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4. Now, set the newly created profile as the default email profile. Then, restart your outlook.
Way 4. Repair your MS Office Suite
This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.
Microsoft Outlook 2010 Credentials Not Responding
1. Close all the running Office applications.
2. Open 'Control Panel', there, choose 'Programs and Features'.
3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.
Way 5. Repair Corrupt PST File with SCANPST
1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.
2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.
3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.
How to Recover Lost/Deleted Outlook Emails with Email Recovery Software
What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.
Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.
Step 1. Run Email recovery software.
Select the right location - a hard drive or a specific location where you used to save the lost email files or folder.
Click 'Scan' to let EaseUS Data Recovery Wizard fully scan and find lost emails.
Step 2. Find lost email.
Find lost email files in the below location:
Deleted Files: If you accidentally deleted email files, it will appear here.
Drive x: Another place for you to find lost email files.
Search or Filter features can also help you quickly find the lost emails.
Step 3. Start Email recovery.
Now that, you can select found email files and click 'Recover'. Then save them on a secure location on your PC.
Import PST/OST files into Outlook
To retrieve your email to Outlook, do as the following steps.
1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.
2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.
Conclusion
If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.
Hello,
Thank you for choosing Microsoft Community.
What type of email is setup in Outlook (POP3, IMAP, Exchange and Outlook Connector)?
Regarding Outlook configuring every time it is opened, you may try the steps mentioned below:
1. Open Outlook in its application safe mode and check how it works.
Click Start > in search type 'outlook /safe' (Without the quotes and note the space in the command)
If you’re able to work with Outlook in safe mode, then follow the steps below to disable add-ins.
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A.Click File menu, click Options > Add-in, click Go button in the Manage: Com-in Add.
B.Check if there is any add-in; clear the checkbox to disable it.
2. If the issue still persists then create new profile in Outlook 2010 with no email account and try to open.
Refer the article below on how to create new profile in Outlook: English speaking course pdf download.
http://support.microsoft.com/kb/829918
If you’re able to open Outlook properly in new profile, then try to configure email account and check how it works and if you’re able to receive the emails.
3. If the same issue persists then repair Office 2010 installation and verify the status.
Refer the article below on how to repair Office 2010:
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http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx
If the Outlook start up problem is solved, then check if you receive any send/receive error as the emails are not getting download.
If it’s a MAPI account then remove and re add the account and check if that resolves the issue.
Refer the article below on how to add/remove Live account in Outlook 2010:
http://office.microsoft.com/en-us/outlook-help/use-a-windows-live-hotmail-account-in-outlook-HA010354935.aspx
For further queries, reply and we will be happy to help you.
Thanks.
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